Missy Policastro, MA
Administrative & Operations Manager
she/her/hers
At Evergreen, I'm here to help keep things running smoothly behind the scenes. I onboard new clients, oversee billing and payroll for our therapists and wellness instructors, and support the day-to-day operations that help our team do what they do best. My goal is to make every step of the process as seamless as possible so you can focus on your care.
About Me
Although my educational background is in the arts and humanities, my professional experience has been in human resources and operations. For more than 10 years, I worked as an onboarding specialist, supporting new employees and managing a variety of customer service and administrative responsibilities. I'm currently pursuing my graduate degree to become a licensed mental health therapist.
Outside of work, I'm a busy mom of three. I enjoy volunteering at my children's schools, getting lost in a good book, listening to music, cheering at my kids’ sporting events, and helping with all the little details that keep life running smoothly. I love being part of a supportive community and finding meaningful ways to help others.
Education & Certifications
Master of Arts in Humanities, Arcadia University, 2015
Bachelor of Arts in History and English, University of Delaware, 2004
"There are darknesses in life and there are lights, and you are one of the lights." - Bram Stoker